Common queries answered
Frequently asked Questions
The delivery time of your order will depend on the shipping option that you choose during checkout. On average, we estimate the following delivery times:
- Express delivery: 5-12 days
- Standard delivery: 8-20 days
Please note that these are estimates only and the actual delivery time may vary depending on various factors such as customs clearance and local delivery services. We will provide you with a tracking number to keep you updated on the status of your order. If you have any questions regarding the delivery of your order, please do not hesitate to contact us
We want you to be completely satisfied with your purchase, so we offer a 15-day return window for any reason starting from the date you receive your package. If you wish to initiate a return, please contact us by email or by using the contact form in this section. For more information on our return and refund policy, please refer to the details provided on our website. Thank you for choosing our products.
If you need to change the delivery address of your order, please let us know as soon as possible. However, please note that if we have already dispatched your order and provided you with a tracking number, we may not be able to modify the shipping address. We kindly ask that you double-check the shipping address before placing your order to avoid any errors.
For your convenience, we provide a tracking number for every order that we ship. You can easily check the status of your order by using the tracking number provided in your email notification or by visiting the order section on our website. This way, you can stay up to date on the delivery of your order and be aware of any potential delays or issues that may arise.
We encourage you to get in touch with us by email or by using the contact form in this section. We welcome any questions you may have, and our team is here to assist you with any concerns or inquiries you may have. Please don’t hesitate to reach out to us at any time.
If you need to change the delivery address of your order, please let us know as soon as possible. However, please note that if we have already dispatched your order and provided you with a tracking number, we may not be able to modify the shipping address. We kindly ask that you double-check the shipping address before placing your order to avoid any errors. Unfortunately, we cannot offer refunds for orders that are delivered to the wrong address due to incorrect information provided by the customer. Thank you for your understanding.
Yes. We ship Worldwide.
Yes. We ship all orders in one package.